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ITIL SERVICE OPERATION TOOLKIT
April 5, 2019
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ISO 20000 Subscription support – 1 year extension
April 5, 2019
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ITIL SERVICE TRANSITION TOOLKIT

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Our ITIL ® Service Transition Toolkit provides comprehensive policy and process documents covering Change, Release and Deployment, Service Assets and Configuration and Knowledge Management, plus Change Evaluation, Service Validation and Testing and Transition Planning and Support. Together with the CertiToolKit ITIL Service Operation Toolkit, this Axelos – licensed product provides a great starting point for improving processes in IT service management and continuing to attain ISO / IEC 20000 certification.

Just click “Add to cart” and start today’s process. The toolkit will be available for download immediately after you have completed your payment. Please make sure that you use a valid email address as we will use it to provide updates to your product.

ITIL® Service Transition Process & Policy Toolkit

 

If you want to introduce ITIL ® service transition processes into your business, this toolkit will be a useful addition to your efforts. This toolkit provides ready – made policy and process documentation covering all 7 processes involved, based closely on the detailed content of the ITIL ® 2011 Service Transition book. In line with the ITIL ® recommended format, each document provides a great starting point for process definition.

What’s my ITIL Service Transition toolkit included?

Your toolkit will contain:
 16 Comprehensive, customizable, ready – made policy and process documents
 Covers all 7 processes of ITIL® Service Transition
 Includes diagrams of the Visio process from the book

Officially licensed ITIL® product
A registration for our regular update service for 12 months

ITIL® Service Transition Process and Policy Toolkit


Change Evaluation Policy (8 pages)


Change Evaluation Process (29 pages)


Change Evaluation Report (11 pages)


Change Management Policy (8 pages)


Change Management Process (35 pages)


Request For Change (2 pages)


Knowledge Management Policy (8 pages)


Knowledge Management Process (32 pages)


Knowledge Management Strategy (12 pages)


Release and Deployment Management Policy (8 pages)


Release and Deployment Management Process (33 pages)


Service Asset and Configuration Management Policy (8 pages)


Service Asset and Configuration Management Process (34 pages)


Service Validation and Testing Policy (8 pages)


Service Validation and Testing Process (29 pages)


Transition Planning and Support Policy (8 pages)


Transition Planning and Support Process (28 pages)


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