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April 9, 2019
ISO 22301 gap assessment tool
ISO 22301 Enhanced Gap Assessment Tool
April 9, 2019
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ISO 20000 Enhanced Gap Assessment Tool


This comprehensive ISO 20000 gap assessment tool includes the exact text of the standard ISO 20000, broken down into a user – friendly spreadsheet by individual requirements. Because of our licensing agreement with ISO, we can offer this enhanced tool that provides an additional level of detail beyond the standard gap assessment provided with the ISO 20000 toolkit.

Get the exact text of the standard split into individual requirements for you with the ISO 20000 Gap Assessment Tool


It can help when performing a gap assessment to have the standard set for you in a format that allows you to evaluate every single requirement without referring back to the standard document itself. This enhanced spreadsheet for gap assessment also includes tables and charts showing your status and progress to an accurate level of detail that is useful for reporting and auditing readiness reviews.

What is included in my Gap Assessment Tool?

Your ISO 20000 Gap Assessment Tool consists of:
 Specific requirements of the ISO 20000 standard (full text)
 Tables and charts showing level of conformity to ISO 20000


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